Strategic Advisors for Digital Transformation, ITSM and AI in Singapore & California

Information Officer is a strategic advisory firm in Singapore and California, specialising in Digital Transformation, ITSM, DevSecOps, Cloud, and AI. Since 2006, we've helped organisations across Southeast Asia and the United States modernise their technology, streamline operations, and build the capabilities to compete in a digital-first world.

Digital Transformation

Thrive in the digital era through innovative, tailored solutions that accelerate growth, drive efficiency, and deliver real value. Our Digital Transformation services span across strategy, implementation, and continuous innovation, helping you modernize, streamline, and secure your technology ecosystem.

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IT Service Management

Transform IT operations through modern IT Service Management (ITSM) frameworks and tools. Whether you're looking to enhance service delivery, improve customer satisfaction, or align IT services with business goals, our ITIL certified teams will provide the expertise and technology to make it happen.

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Artificial Intelligence

Move from AI experimentation to production with strategy, implementation, and ongoing support. We help organisations unlock real business value through AI assistants, agentic workflows, and automation — grounded in your actual processes and data.

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Announcement 22 June 2026

Strategic Partnership with Ricksoft to Accelerate Global Expansion

Singapore, 22 June 2026 – Information Officer Pte. Ltd. ("Information Officer"), a strategic IT consulting and technology advisory firm with operations in Singapore and the United States, today announced a strategic partnership with Ricksoft Co., Ltd. ("Ricksoft"), a leading Japanese provider of enterprise software solutions and an Atlassian Platinum Solution Partner.

As part of this partnership, Ricksoft will acquire a 39% equity stake in Information Officer Pte. Ltd. Information Officer will subsequently be rebranded as Ricksoft Singapore Pte. Ltd., reflecting a shared vision to expand the companies' combined capabilities across the Asia-Pacific region and international markets.

In conjunction with the transaction, Information Officer LLC in the United States will become a wholly owned subsidiary of the Singapore entity, further strengthening the group's global operating footprint.

Accelerating Global Growth Together

This partnership marks an important milestone in Information Officer's growth journey and reinforces its commitment to helping organisations modernise their technology ecosystems and accelerate digital transformation initiatives.

By combining Information Officer's regional expertise, customer relationships and consulting capabilities with Ricksoft's established presence in Japan and global Atlassian ecosystem, the partnership will enable both organisations to better support customers with increasingly international business requirements.

Together, the companies will strengthen their ability to deliver cross-border projects and expand service offerings throughout the rapidly growing Asia-Pacific market.

Looking Ahead

The partnership creates a stronger platform for future growth, enabling Information Officer and Ricksoft to jointly invest in talent, expand service capabilities and deliver greater value to customers worldwide.

By bringing together complementary strengths across Singapore, the United States and Japan, the combined organisation is well positioned to support enterprises navigating increasingly complex digital transformation initiatives on a global scale.

Trusted by businesses around the world

Pentagon Technologies
Wilmar International
Edwards Lifesciences
Singapore Telecommunications (Singtel)
Housing Development Board (HDB) Singapore
Gordon Haskett Research Advisors
Ngee Ann Polytechnic
MyRepublic

Our technology partners

Atlassian
HaloITSM
ONES.com
Odoo
Amazon Web Services
Kerio
Dell EMC
Dell EMC

Success Stories

We help customers transform their businesses by combining ITSM, DevOps, Cloud and Artificial Intelligence to deliver faster, smarter, and scalable outcomes.

Pentagon Technologies

Rapid Response: How Pentagon Technologies Used Jira to Beat COVID-19 Staffing Challenges

ITSM Automation API Integration

During COVID-19 in 2020, multiple factories across the country were faced with staffing issues. With the Information Officer's expertise in ITSM and Jira Service Management, a solution was delivered to over 10 sites across the USA within 6 weeks. This solution tracks employee absences, forecasts resource availability, and trends illness symptoms. Integrated with a Interactive Voice Response (IVR) Sick Line system to make employee reporting easier. Pentagon Technologies saw a total cost savings of over US$100K in human resources staffing, compliance reporting, plant staffing as well as ensuring operational continuity.

Jet Tracker by Gordon Haskett Research Advisors

Jet Tracker Takes Off: Turning Flight Paths into Financial Insights

App Modenization DevSecOps Cloud

Gordon Haskett Research Advisors are New York based leaders in institutional investment research. In-depth and independent analysis for several major verticals from Retail, Consumer Internet and Capital, Insurance, F&B, Legal and Internet. In 2021, Information Officer collaborated with research analysts and developed their proprietary Jet Tracker App which tracks private jets of publicly traded companies. Information Officer Agile best practice and high code quality meant short time to market and rapid adoption. Now a publicly available subscription service, processing flight data from around the world, Gordon Haskett Research customers benefit from Jet Tracker's unique insights.

Beam&Go

Modern Delivery: Beam&Go Cut Costs by 70% and Doubled Dev Speed

DevSecOps Cloud Agile

Information Officer has been a strategic partner to Beam&Go since its inception, driving the company's evolution as a FinTech and eCommerce marketplace connecting overseas Filipino workers (OFWs) with merchants in the Philippines. Through our expertise and collaboration, Information Officer successfully transitioned Beam&Go from a traditional server-based environment to a fully Cloud-native infrastructure with Continuous Integration and Delivery (CI/CD) and automated testing. This transformation resulted in almost 70% in hosting cost savings, more than doubled developer productivity and deployment frequency, and reduced deployment rollbacks to near zero.

Ready to Transform Your Business?

From Digital Transformation and ITSM to DevSecOps, Cloud, and AI — our consultants in Singapore and California are ready to help you modernise, streamline, and scale.

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Our Offices

We maintain a strong global presence with offices in California, New York, and Singapore, enabling us to deliver seamless, localised support and strategic solutions across key markets.

Singapore

Information Officer Pte Ltd
1002 Jalan Bukit Merah #06-19
Singapore 159456
+65 8086 7376 (WhatsApp)

San Fransisco, California

Information Officer LLC
PO Box 5021
Berkeley, California 94705, USA
+1 (212) 913-0469